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Terms and Conditions

1. Acceptance of Terms

By accessing and using Tikit.live (referred to as “the website” or “we”), you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website.

2. Use of the Website

You must use the website in compliance with all applicable laws and regulations. You may not:

  • Engage in illegal or unauthorized activities.
  • Attempt to gain unauthorized access to our systems or data.
  • Disrupt or interfere with the security, integrity, or functionality of the website.

3. User Accounts

To access certain features, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.

4. Privacy

Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the website, you consent to our data practices as described in the Privacy Policy.

5. Refund Policy

Digital Ticket Purchases:
All purchases of digital tickets through Tikit.live (via Awen LLC, the website and servicer) are final and non-refundable except under specific circumstances. We understand that plans can change, and we strive to accommodate such situations within reason. Therefore, refunds for digital ticket purchases are available under the following conditions:

  • Event Cancellation: If an event is cancelled and not rescheduled, purchasers may be eligible for a full refund of the purchase price.
    Major Changes to Event: If there is a significant change to the event’s date, time, or main performers that prevents you from attending, you may be eligible for a refund.
  • Technical Issues: If you are unable to access the event due to technical problems on our end, after having followed all recommended troubleshooting steps, you may be eligible for a partial or full refund.

Requesting a Refund:

To request a refund, please contact us within 48 hours of the event’s original scheduled start time. Provide your order number and a brief explanation of the reason for the refund request. All refund requests will be reviewed on a case-by-case basis, and decisions will be made at our discretion.

No Refunds:
Except as outlined above, all purchases are non-refundable. This policy is in place to ensure the viability and integrity of the events we host. Please consider your purchase carefully.

We reserve the right to modify this refund policy at any time by posting the updated policy on our website. Your continued use of the website and purchase of digital tickets following any such change constitutes your agreement to be bound by the modified refund policy.

6. Intellectual Property

The content on the website, including text, graphics, logos, and images, is protected by copyright and other intellectual property laws. You may not use, modify, or distribute any content without our written permission.

7. Third-Party Links

The website may contain links to third-party websites or services. We do not endorse or control these websites and are not responsible for their content or practices. Your use of third-party websites is at your own risk.

8. Limitation of Liability

To the extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website. This includes damages resulting from errors, omissions, interruptions, or security breaches.

9. Changes to the Terms

We may update these Terms and Conditions from time to time. The effective date of the latest version will be noted. Your continued use of the website after changes constitutes acceptance of the updated terms.

10. Termination

We may terminate your access to the website at our discretion for any violation of these Terms and Conditions.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of Wisconsin, USA.

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at [email protected].